Shop Description
Hello I am Andrea a Surface Pattern Designer From Wrexham North Wales.
Having worked as a Designer for over 20 years designing for all the leading UK high street retailers, I set up Designs by Flo 2021 designing and selling a range of contemporary greeting cards in both Welsh and English.
Delivery Policy
We aim to dispatch orders within 1-2 working days of receiving them. This does not include weekends and holidays.
All deliveries are carried out via First Class Royal Mail and will be charged at the rates provided.
Orders need to be made before 1pm for UK next day shipping (Weekday delivery only)
Free delivery on UK orders over £65
Refund Policy
In the unlikely event that you are not entirely satisfied with your purchase, you can exchange your items for alternative products or receive a refund minus the postage & packaging fee.
To request a return or exchange, please email us at helloflo@mail.co.uk Please state your name, order number and the email address that was used to place the order. We will then provide you with next steps.
Refunds/Exchanges can only be given if the goods are returned within 14 days from receipt of your order and if the good are unopened and in perfect condition for re-sale.
Returns Terms
We will not be responsible for items lost in the post when being returned. Therefore, we strongly recommend that all returns are sent via recorded delivery. Buyers are also responsible for any costs that occur when returning goods.
The refund will be issued when the stock is accepted back into our inventory. Your refund will be sent to you via your method of payment.
Once a refund has been processed you will receive an email to notify you. Refunds will be paid on the same card as the order was processed and funds should reach you within 5 to 15 working days.
Seller Info
Designs can be personalised upon request