Payment is to be made up front, and for personalised items, the goods will not be started until an acceptance of design proof received.
The default postal options is Royal Mail Second Class.
My processing and delivery time is normally 1-4 working days.
If I receive acceptance of proof before 3pm I will aim to ship next day.
I do not allow returns of personalised items.
For any issues with your order please contact me within 7 days of delivery.
For refunds please contact us to arrange and you must dispatch items back within 30 days of delivery.
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
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